Privacy Policy

Welcome to FindTheMusicians.com, operated by Nacino Computer Networks. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our website and services. By using our platform, you agree to the terms described below.

1. Information We Collect

1.1 Information you provide directly

• Account data: email address, phone number, and password (stored as a secure hash) when you register.
• Profile data: stage name, real name (optional), biography, genres, instruments, city, country, location coordinates, profile photo, cover photo, social media links, and hourly rate.
• Performance listings: event titles, venue names, addresses, dates, and descriptions.
• Reviews: your name, email (optional), star rating, and written comment when you leave a review.
• Contact messages: your name, email, and the content of messages sent through our contact form.

1.2 Information collected automatically

• Standard server logs (IP address, browser type, pages visited, timestamps).
• Session data required to keep you logged in.

2. How We Use Your Information

• To create and manage your account and musician profile.
• To display your public profile to visitors searching for musicians.
• To send account verification codes via email or SMS.
• To respond to messages sent through the contact form.
• To allow admins to review, activate, or deactivate accounts.
• To improve site functionality, performance, and user experience.
• To prevent fraud and maintain platform security.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Public Information

When you register as a musician, the following information becomes publicly visible on your profile page:

• Stage name, bio, city, country, and general location on the map.
• Genres, instruments, availability, hourly rate, and profile photo.
• Upcoming performances you have listed.
• Approved reviews from clients.
• Social media links you choose to add.

Your email address, phone number, exact home address, and password are never shown publicly.

4. Cookies and Sessions

We use a single session cookie (set by NextAuth.js) to keep you logged in. This cookie is essential for the platform to function and does not track you across other websites. We do not use advertising cookies or third-party trackers.

5. Data Retention

We retain your data for as long as your account is active. If you request deletion of your account, we will remove your personal data within 30 days, except where we are required to retain it by law. Approved reviews that mention you may be retained in anonymised form.

6. Data Security

We take reasonable technical measures to protect your data, including:

• Passwords hashed with bcrypt — they are never stored in plain text.
• All connections served over HTTPS with a Let's Encrypt SSL certificate.
• Database accessible only from the local server (not exposed to the internet).
• Account activation required before a musician profile goes public.

No method of electronic storage is 100% secure. We encourage you to use a strong, unique password and keep it private.

7. Third-Party Services

Our map feature uses OpenStreetMap tiles (osm.org), which are loaded from OpenStreetMap servers when you view the map. Please refer to the OpenStreetMap Foundation Privacy Policy for information on how they handle tile-request data.

We may use SMTP email providers (such as Gmail) to deliver verification and notification emails. These providers only receive the email address and message content necessary to deliver the email.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate information via your dashboard.
• Request deletion of your account and associated data.
• Withdraw consent at any time by deleting your account.

To exercise any of these rights, please contact us at our contact page.

9. Children's Privacy

FindTheMusicians.com is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the platform after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out: